Would you mind leaving me a comment about the following:
(1) whether or not you can see the background on this blog [it's a diamond pattern and there's a cute birdie on the right side and a vintage postcard on the left side]
(2) what size monitor you have
(3) what your screen resolution is (this is on the control panel under the display icon, then click on the settings tab)
The template designer has told me that she can see the background just fine. Her only suggestion was for me to increase the resolution on my monitor. I was reluctant to try this, but I did ... not only did the icons and text get realllllly tiny, even when I had my resolution set at its highest point, I still couldn't see all of the birdie on the right side. Turns out the designer is working on a 22" monitor with a killer video card (meaning she can set her resolution very high). I've put this out for feedback on Twitter and Facebook, and so far everyone who's commented says they can see it like it's intended to be. So I guess it's just me ...
This is what this blog template is supposed to look like:
A friend in Ohio grabbed this screenshot for me; she's the one who helped me troubleshoot the situation. (Thanks Jody!!!)